Napoleon | Universal Heat Management System for Altitude™ Series Fireplace
Another brilliant way to manage heat from the fireplace, the UHM or Universal Heat Management System doesn’t require blowers to function. It is a simple, quiet system and doesn’t require blowers and additional electricity to function.
How it works:
The UHM System works passively, meaning it is silent, which is great when watching a movie or reading in front of the fire with your loved ones. This passive heat management system move the warm air from the fireplace into the same room as the fireplace through a set of ducts, directing the heat so that it will circulate around the room instead of blowing directly onto the viewer.
Includes 2 each: grill, vent boot, 5′ flexible duct, collar assemblies
About the Manufacturer:
A long trusted brand of high end fireplaces, Napoleon offers both modern & traditional fireplace designs combined with advanced technologies to give you a full arsenal of fireplace & heating options to choose from. Napoleon fireplaces, stoves and heating products are built to last, providing a lifetime of quality heat for your home. Napoleon is a leading heating & fireplace manufacturer offering a complete line of innovative hearth products. Fireplace Pro carries a complete line of gas, wood, electric, fireplace inserts, stoves, outdoor fireplaces & a wide variety of fireplace accessories Napoleon. Shop our Napoleon Fireplace categories below to learn more about all the great options available. Call our professional sales staff at 866-845-7845 with any questions about Napoleon or other fireplace products.
At Belleflame, we believe that shopping should be simple, stress-free, and most importantly, enjoyable. That's why we work hard to bring you the best products, prices, and customer service in the industry.
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As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.
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Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.
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