Our focus is to supply quality products at the lowest prices and provide excellent service to our customers. We pride ourselves in always exceeding our customers’ expectations.
About Us
At Belle Flame we provide you with an excellent shopping experience as our client’s satisfaction is our top priority. We have the perfect combination of Fire Pits, Fireplaces, Grills, Patio Products, Free Pit Kits, Burner, Fire Glass, Home Furniture, etc. that are tailored to meet your needs. Our headquarter office is located at 3355 Lenox Road Suite 750, Atlanta GA, 30326 with suppliers nationwide. We distribute via FedEx, UPS, and First Class Priority Mail. Even if you are not sure of what you want. Everything about Belle Flame revolves around our commitment to help your home look its best and inspire confidence in us.
At Belle Flame, we live by 3 core company values:
1. Integrity
We do the right thing. Always. We do business with the highest standards of ethics and professional behavior.
2. Relationships
We believe that openness and honesty make for the best relationships in business and in life. Strong and positive relationships are a big part of what make US Fire Pit Pros different from other online stores.
Our customers, dealers and vendors are our top priority, period.
3. Service
Plain and simple, we are here for YOU, the customer. Our goal is to deliver the WOW factor in service. We strive for excellence in customer service and are driven to provide value at all times.
We continuously work to ensure that your experience with us is a memorable one when you shop on our online store. From easy to use navigation to find that perfect product, all the way to our customer service team, we are here to help and are always only a toll-free phone call away! No time to call? No worries, you can Contact us by email or live chat and get an answer promptly.
We have managed to build up a reputable establishment online. We have a great team and aim to grow our business more and more, offering our customers the best of products and service out there. We are simply the best.
We are proud to sell products Manufactured in the USA and have curated and partnered with top manufacturers in the industry which only translates in delivering our clients the best products in the market, brand new and with full warranty. All of this without having to leave your home since we will send your order directly to your door at no cost.
Why Choose Us?
Customer Care Is A Top Priority
Our Customer Care system ensures you get the service you deserve before, during, and after purchase.
- We respond within seconds on live chat and phone
- We reply to e-mails within a few hours
- FREE shipping & Hassle Free Return
Our Merit
Our Promise
The quality of our products is something we are very proud of. Each product is examined thoroughly to ensure it is in perfect condition before it leaves our warehouse. We strive to make sure every customer is 100% satisfied.
Your Satisfaction
We have everything you need! From Premium Fireplace doors to linear Fireplaces, Fireplace Inserts, Log Sets, Burner, Fire Glass, Home Furniture, Accessories & More. And if we don't have it, we will do our best to get it for you. Guaranteed.
If you have any questions about our products, or if would like to check the availability of an item, please use the Contact Us page to get in touch.