Description
Empire Vail 32 Inch Vent Free Fireplace
This Empire Vail 32" premium millivolt controller ventless gas fireplace with slope glaze burner features high performance and elegant design. With its Empire Comfort Systems design, this fireplace is the perfect solution for people who want to add warmth and ambiance to their living space without requiring complicated installation. Its generous opening and framing dimensions make the best 32-inch vent-free fireplace ideal for living rooms and sitting areas of any style. This fireplace's blend of power, elegance, and user-friendliness makes it an ideal choice for homeowners seeking style and substance.
This Empire millivolt control 32-inch Vail vent-free premium fireplace boasts a powerful heat output, which can deliver 32,000 BTUs at maximum input. It provides a warm and inviting atmosphere throughout your home, even in large spaces. The Millivolt control fireplace improves the appearance of the flames to give them a more realistic appearance that mimics the charm of a traditional wood-burning fireplace. It is equipped with a Millivolt Control system, which is easy to use and offers reliable operation. This Vail 32-inch vent-free fireplace requires a log set (not included) to allow you to customize the look.
The Empire vent-free fireplace does not require external venting, which makes it a cost-effective and straightforward installation option. It has a sleek matte black frame, hood, and louvers to add a polished look that pairs well with various interior designs. This gas vent-free fireplace has a 5-year limited warranty for peace of mind. There is a brick liner and logs in the image, which are not included.
Features
-
Opening: 22 7/8 H 31 W
- Framing: 36 1/4 H x 39 1/2 W x 17 7/8 D
- Pallet Quality: 4
- Includes: Outer Frame, Hood, and Louvers in Matte Black
- Requires: Log Set
- Max BTU Input: 32,000
- Min BTU Output: 22,000
- Vent free units do not require any venting products
- 5-year limited warranty
*Please Note: Brick Liner and Logs are shown in image, however not included in this product.
Downloads
- Vail Vent-Free Fireplace Brochure
- Vail Vent-Free Premium Fireplace 32 & 36 Manual
- Vail Aged Brick Liner Manual
- Product Architecture
About The Manufacturer
Empire was the first to market vent-free heaters equipped with an Oxygen Depletion Sensor (now standard on all vent-free products in the U.S.). In the 1980s, Empire became the first to market a gas-fired heater that achieves 80-percent efficiency, and in 2006, Empire marketed the first vented gas fireplace to achieve 90-percent efficiency. From early floor furnaces (a forerunner to central heating systems) to console heaters to wall furnaces, to gas fireplaces and log sets, to the super-efficient Mantis fireplace system, Empire has adapted to market requirements.
Order Confirmation:
Upon placing your order, you will promptly receive an email confirmation. Subsequently, we will conduct a thorough inventory check to ensure all items are in stock and available for immediate shipment. If your order aligns with the advertised delivery timeframe, we will promptly process it for shipment to our warehouse. In cases where the expected delivery time extends beyond the advertised timeframe, we will reach out to you via email and/or phone for confirmation.
Order Shipment:
Within one business day of your item being shipped, you will receive an email confirmation containing a tracking number. If you do not receive tracking information within six business days of placing your order, please don't hesitate to get in touch with us for assistance.
Estimated Time of Arrival:
Our typical delivery timeframe ranges from 2 to 10 business days. Custom-made products generally require 3 to 5 weeks for delivery. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will contact you to ensure your agreement with the revised timeline.
Covered Areas:
Please note that all estimated delivery dates and shipping costs advertised on our website apply exclusively to the Contiguous United States. For inquiries regarding shipping to Hawaii or Alaska, kindly reach out to our customer service team. While we do not offer direct shipping to Canada, we are more than willing to ship your order to the freight carrier of your choice.
Damages:
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders. Please note that custom-made items are not eligible for refunds once production has begun. To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition. Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section. Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund. Prior to returning an item, please contact us to discuss shipping details. All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.
Please contact sales@belleflame.com for any questions regarding shipping time.
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