Description
Elevate your living space with the captivating warmth of the Empire 32" Innsbrook Vent-Free Gas Fireplace Insert. Designed to infuse your room with both comfort and style, this insert brings the ageless charm of a traditional fireplace without the hassle of maintenance or the need for a chimney. Crafted to deliver up to 28,000 BTUs of cozy heat, this fireplace insert becomes the heart of your home, radiating warmth and creating a welcoming ambiance.
With its Banded Brick Liners and hand-painted ceramic fiber logs nestled upon the variable-flame burner, the Innsbrook Vent-Free Insert exudes classic elegance. The Slope Glaze Burner technology ensures that the flames dance naturally, casting a mesmerizing glow that soothes and uplifts. Whether it's a chilly winter evening or a serene moment of relaxation, the Innsbrook Insert ignites with a simple switch, providing you with a reliable source of heat, even in the absence of electric power.
Benefits:
- Unmatched efficiency at 99.9%, ensuring every bit of heat warms your space.
- Versatile installation options grant you the freedom to place this insert where it suits you best.
- Budget-friendly choice for purchase and installation, delivering value without compromise.
- Operate with ease using a remote or thermostat, tailoring your comfort effortlessly.
- Stay prepared during winter power outages with life-saving heat from your fireplace.
- Bask in the mesmerizing flicker of natural flames for a truly enchanting atmosphere.
- Effortlessly create a cozy ambiance without the mess and upkeep of a traditional fireplace.
FEATURES
- Up to 28,000 BTUs
- Opening - 17 5/8 H x 28 7/8 W
- This unit installs as an insert inside an existing fireplace
- This same unit installs as a vent-free fireplace
Includes:
- Log Set
- Banded Brick Ceramic Liner
- Blower
Requires:
- Surround
SPECIFICATION
| Model | VFPC28 |
| Actual Dimensions | 22 1/8 H x 32 1/4 W x 14 15/16 D |
| Fuel Type | Natural Gas / Propane |
| Vent Type | Vent Free |
| Ignition Type | Millivolt / Intermittent Pilot |
| Installation Type | Insert |
| Style | Traditional |
| Input BTU/HR (KW/H) Max/Min (Propane) | 28,000/23,000 |
| Input BTU/HR (KW/H) Max/Min (Natural Gas) | 28,000/20,000 |
DOWNLOADS
WARRANTY
- All vent-free parts carry a five-year limited warranty with a five-year limited labor warranty.
- All remote controls carry a one-year limited waranty.
About The Manufacturer:
Empire was the first to market vent-free heaters equipped with an Oxygen Depletion Sensor (now standard on all vent-free products in the U.S.). In the 1980s, Empire became the first to market a gas-fired heater that achieves 80-percent efficiency, and in 2006, Empire marketed the first vented gas fireplace to achieve 90-percent efficiency. From early floor furnaces (a forerunner to central heating systems) to console heaters to wall furnaces, to gas fireplaces and log sets, to the super-efficient Mantis fireplace system, Empire has adapted to market requirements.
Order Confirmation:
Upon placing your order, you will promptly receive an email confirmation. Subsequently, we will conduct a thorough inventory check to ensure all items are in stock and available for immediate shipment. If your order aligns with the advertised delivery timeframe, we will promptly process it for shipment to our warehouse. In cases where the expected delivery time extends beyond the advertised timeframe, we will reach out to you via email and/or phone for confirmation.
Order Shipment:
Within one business day of your item being shipped, you will receive an email confirmation containing a tracking number. If you do not receive tracking information within six business days of placing your order, please don't hesitate to get in touch with us for assistance.
Estimated Time of Arrival:
Our typical delivery timeframe ranges from 2 to 10 business days. Custom-made products generally require 3 to 5 weeks for delivery. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will contact you to ensure your agreement with the revised timeline.
Covered Areas:
Please note that all estimated delivery dates and shipping costs advertised on our website apply exclusively to the Contiguous United States. For inquiries regarding shipping to Hawaii or Alaska, kindly reach out to our customer service team. While we do not offer direct shipping to Canada, we are more than willing to ship your order to the freight carrier of your choice.
Damages:
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders. Please note that custom-made items are not eligible for refunds once production has begun. To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition. Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section. Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund. Prior to returning an item, please contact us to discuss shipping details. All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.
Please contact sales@belleflame.com for any questions regarding shipping time.
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