Empire | 18" Charleston Select Refractory Log Set

Save $39.84
Empire Comfort SystemsSKU: ALS18CR1S

Price:
Regular price$249.00 Sale price$288.84

Flash Sale is ON! Free Shipping & Returns on All Orders. Get 15% off with the Code: FLASH15 for purchase over $199 and 19% off with the Code: FLASH19 for purchase over $8999. Best Deal Ever! Need Help? Call 800-466-4712 or mail us at sales@belleflame.com or start a live chat.

⛟ Estimated Delivery Date: Between and to all states excl. Alaska & Hawaii.


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Description

Introducing the Empire 18" Charleston Select Refractory Log Set – an exquisite solution to elevate your fireplace experience. Crafted with meticulous attention to detail, this log set invites you to embrace the warmth and charm of a real wood-burning fire without the fuss.

Unveiling True Comfort:
Imagine relaxing by the fire, the gentle crackling of logs resonating with the perfect balance of nostalgia and comfort. The Empire 18" Charleston Select Refractory Log Set ensures that every evening becomes a tranquil retreat from the world outside. With its authentic design, it transforms your fireplace into a captivating centerpiece, breathing life into any living space.

Effortless Elegance:
Crafted with expert precision, these refractory logs capture the essence of genuine wood while eliminating the mess and effort associated with traditional firewood. Installation is a breeze, allowing you to enjoy the warm embrace of the flames in no time. Say goodbye to chopping wood and cleaning up ashes – the Empire 18" Charleston Select Log Set offers the beauty of a wood fire with modern convenience.

Benefits:

  1. Aesthetic Delight: Replicating the appearance of real wood, it adds an instant touch of rustic beauty.
  2. Safe and Sound: No flying sparks or harmful emissions, ensuring a secure ambiance for your loved ones.
  3. Efficiency Redefined: Even heat distribution ensures maximum warmth without wastage.
  4. Quick Installation: Ready to use with minimal setup, saving you time and effort.
  5. Low Maintenance: No need to clean up ashes or debris, making your life easier.
  6. Cost-Effective: Eliminates the need to constantly purchase firewood.
  7. Year-Round Enjoyment: Perfect for any season, creating cozy moments in every weather.

 

Features:

  • Available in 18", 24" and 30" sizes.
  • Available in Natural Gas or Propane.
  • 9-piece Refractory Log Set
  • For use with slope glaze burner system
  • Required: Must Choose Burner to Complete Log Set
  • Compatible Burners:
    • Vent-Free Intermittent Pilot 18" Slope Glaze Burner with Thermostat Variable Remote Control (VFSE18N) (VFSE18P)
    • Vent-Free Manual with 3-Position (Hi-Med-Low) Knob 18" Slope Glaze Burner with Standing Pilot/Piezo (VFSM18LP) (VFSM18NAT)
    • Vent-Free Millivolt 18" Slope Glaze Burner with Remote Ready and Standing Pilot/Piezo (VFSR18LP) (VFSR18NAT)
    • Vent-Free Variable Flame Height Control 18" Slope Glaze Burner (VFSV18LP) (VFSV18NAT)

 

Warranty:

  • All vent-free products carry a five-year limited warranty with a five-year limited labor warranty.
  • All remote controls and lighting systems carry a one-year limited warranty.
  • Refer to Product Brochure for complete warranty info.

Downloads:

About The Manufacturer:

Empire was the first to market vent-free heaters equipped with an Oxygen Depletion Sensor (now standard on all vent-free products in the U.S.). In the 1980s, Empire became the first to market a gas-fired heater that achieves 80-percent efficiency, and in 2006, Empire marketed the first vented gas fireplace to achieve 90-percent efficiency. From early floor furnaces (a forerunner to central heating systems) to console heaters to wall furnaces, to gas fireplaces and log sets, to the super-efficient Mantis fireplace system, Empire has adapted to market requirements.

Order Confirmation:

Upon placing your order, you will promptly receive an email confirmation. Subsequently, we will conduct a thorough inventory check to ensure all items are in stock and available for immediate shipment. If your order aligns with the advertised delivery timeframe, we will promptly process it for shipment to our warehouse. In cases where the expected delivery time extends beyond the advertised timeframe, we will reach out to you via email and/or phone for confirmation.

Order Shipment:

Within one business day of your item being shipped, you will receive an email confirmation containing a tracking number. If you do not receive tracking information within six business days of placing your order, please don't hesitate to get in touch with us for assistance.

Estimated Time of Arrival:

Our typical delivery timeframe ranges from 2 to 10 business days. Custom-made products generally require 3 to 5 weeks for delivery. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will contact you to ensure your agreement with the revised timeline.

Covered Areas:

Please note that all estimated delivery dates and shipping costs advertised on our website apply exclusively to the Contiguous United States. For inquiries regarding shipping to Hawaii or Alaska, kindly reach out to our customer service team. While we do not offer direct shipping to Canada, we are more than willing to ship your order to the freight carrier of your choice.

Damages:

It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

Cancellations & Refunds:

We offer free order cancellations before the shipping label or Bill of Lading is generated, or prior to the commencement of production for custom orders. Please note that custom-made items are not eligible for refunds once production has begun. To be eligible for a return, the item must be unused and in its original condition, with all packaging intact and in perfect condition. Orders delivered outside of the United States are not eligible for refunds. If your order arrives damaged, please refer to the "Damages" section. Our refund policy extends for 30 days. If 30 days have elapsed since your purchase, regrettably, we cannot process a refund. Prior to returning an item, please contact us to discuss shipping details. All refunds will be credited to the original credit card or PayPal account used for the purchase, within two days of receiving the returned items at our warehouse.

Please contact sales@belleflame.com for any questions regarding shipping time.

At Belleflame, we're committed to providing our customers with the best prices on the market. That's why we offer a 110% best price guarantee. If you find a better deal on the same product somewhere else, just let us know and we'll beat it by an additional 10%.

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