Kingsman - Five Piece Glo-Cast Log Set for ZCV39/ZCV42 Series Fireplaces
The Kingsman Five-Piece Fiber Log Set for ZCV39 and ZCV42 Series Fireplaces is a wonderful complement to your new Kingsman Fireplace. These lifelike ceramic fiber logs will make it appear as if you place in hours of work to chop wood for your fireplace, without you having to touch an ax. The ceramic fiber will glow when heated and has additional glowing properties added, providing further realism to your gas fireplace. This realistic fiber log set is just to be used with Kingsman branded fireplaces and burners and is required to finish the development of the ZCV39 or ZCV42 Series Fireplaces.
- Realistic fiber log set with enhanced glowing effect
- For use with Kingsman fireplaces and burners
- Required to complete fireplace installation
CA Residents: See Prop 65 WARNING
About the Manufacturer:
Kingsman established its own distribution network in 1996, but the roots of the company go back much further than that. Company founder Russell Reyher made his first wood-burning gas stove in 1976 followed by an innovative line of gas fireplaces and freestanding stoves in 1983. Innovation is constantly at the forefront of Kingsman's operations with every aspect of every gas appliance in constant review for better performance, appearance, and value, and every product is fully certified for use in Canada and the United States. Located in the heart of North America, Kingsman prides itself on providing high quality at a fair price.
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As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.
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Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
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It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
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We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.
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Here's how it works:
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