Fireside 18" Prestige Highland Oak Vented Gas Logs
18" Prestige Highland Oak Vented Gas Logs
- Available in 18", 24", and 30",
- Revolutionary Tech 9000 Burner System Create A Spectacular “On Fire” Appearance With Flames Burning Randomly Throughout The Logs - Each Log Appears To Be On Fire
- Up To 3 Times More Radiant Heat Than Standard Vented Pan Burners
- Burner Design Ensures Valve Is Hidden Providing The Ultimate Wood Fire Look
- “3 In 1” Convertible Tech 9000 Burner Comes Standard As A Manual Safety Pilot Burner
- Safety Pilot Burner Converts To An On/Off Or Variable Remote Control Burner With Optional Remote Control Kit
- Electronic IPI Variable Ignition Burner Comes With Remote Control And Features A Battery-Powered Ignition System To Light The Pilot And The Burner
- NA Burners Include: Sand, Connector Kit, Deluxe Black Glowing Embers, Damper Clamp
- LP Burners Include: Black Embers, Connector Kit, Deluxe Black Glowing Embers, Damper Clamp
- Complies With ANSI Z21.60 A-2000/CSA 2.26A-2000 For Installation In Wood Burning Fireplaces
- Warranty: Logs Lifetime; Burner Pan: 5 Years; Valves: 2 Years
Minimum Fireplace Dimension
|Set Size||Center Width||Opening Width||Depth||Height|
*Click to see Guide for Selecting the proper set size for your Fireplace
Limited Lifetime Warranty
|Refractory Logs||Fireside Collection gas logs carry a limited lifetime warranty against any manufactured defect or breakage. A replacement will be available from the dealer at which the appliance was purchased. This warranty does not cover breakage caused by excessive handling once installed and fired.|
|Burner & Grate||If the burner or grate fails due to deterioration within 5 years of the verified purchase date, a free replacement will be made available from the dealer at which the appliance was purchased.|
|All Other Parts||
If any assembled part should fail to operate or be found defective within two years of the verified purchase date, a replacement will be available from the dealer at which the appliance was purchased.
*Click to see Full Warranty Details
Options and Accessories
High-Performance Tech 9000 Vented Burner System
About The Manufacturer:
The Fireside Collection gas logs are made with refractory materials. Each is hand-finished and meticulously painted to assure the most realistic, detailed log available. The gas log burner system is designed to burn like wood, with a smoky flame. For this reason, the log set must be burned only in a fully vented, non-combustible fireplace with the damper completely open and the chimney free of any obstructions or restrictions.
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Here are just a few reasons why you should choose us:
- Wide Selection of Products: We offer a vast selection of top-quality products from the leading brands in the industry. No matter what you're looking for, we have something for everyone.
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As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.
Within 1 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within six business days of your order, feel free to follow up with us.
Estimated Time of Arrival:
We typically deliver within 2-10 business days. Custom made products are usually delivered within 3-5 weeks. If the expected delivery date for your order would fall outside of the advertised 2-10 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.
All estimated delivery dates and shipping costs advertised on the website apply the the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.
It is very important that you inspect the packaging of your items when they arrive and check if you received all boxes listed on the delivery receipt. If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and refuse delivery. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 2 days. If there are no damages visible before opening the box, you must note "subject to further inspection may contain concealed damage". If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.
Cancellations & Refunds:
We can cancel your order at absolutely no cost to you before the shipping label or Bill of Lading has been created, or before production of a custom order has started. Custom made items are not eligible for refunds after production has started. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. Orders delivered outside the United States are not eligible for refunds. If your order arrived damaged, "Damages" section applies. Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund. Please contact us before returning an item to discuss shipping details. All refunds will be issued to the credit card or PayPal account you used for your purchase within 2 days after all returned items arrived at our warehouse.
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We believe that shopping should be easy, convenient, and most importantly, affordable. That's why we work hard to bring you the lowest prices on the products you love. But if you do happen to find a better deal elsewhere, we'll go the extra mile to make sure you get the best deal possible.
Here's how it works:
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